Frequently Asked Questions About Carefree Dental

Yes, Coverdell is a founding member of Consumer Health Alliance (CHA). CHA, the national trade association of the discount healthcare industry, was founded in 2002. CHA protects consumers' rights to choose affordable and practical non-insurance health care programs. CHA serves more than 45 million consumers in the US through its member companies.

Aetna Dental Access(R) has 226,000 available dental participating provider locations* across the United States.

No. Carefree Dental rates do not vary based on age or health history. 

There are thousands of participating providers who have agreed to accept members of Carefree Dental at discounted rates. Visit Find A Provider to search for your current providers.

Finding providers near you is easy. Simply visit Find A Provider and use the search tool to find a dentist nearest you. 

If in the single plan you may use the benefit. if in the family plan you and anyone in your household may use the card.

Yes. This is not insurance so there is no limitation to using the program. 

No. Carefree Dental is a program that provides discounts from the participating dentists' usual fees to Carefree Dental members.

Carefree Dental can provide discounts to just you, or you and your family, for a low monthly fee, regardless of age or health history. 

In an effort to provide you with meaningful savings on a variety of services, Carefree Dental has made arrangements with a variety of different healthcare networks that negotiate discounts with providers all over the U.S. These networks are listed on your membership card so you can access the discounts as part of this membership plan.

When you make an appointment, or arrive at a participating provider, show them your Carefree Dental Card prior to services being provided.

Simply call Customer Service at 1-800-436-8769 if you have any questions about your membership. Please have your membership card on hand for faster service. Or you can email us using the Contact Us feature. Please include your member number in your request.

When you enroll with Carefree Dental, you will receive an email with a link to download a temporary dental card. This allows you to take advantage of your card immediately. A physical card should arrive in the mail 7 to 10 days from your online enrollment.

You have 30 days from your effective date to review your membership and cancel with a full refund of fees paid. To cancel your membership, call 1-800-436-8769 or email us using the Contact Us feature. Please include your member number in your request.

Using your Carefree Dental membership is easy. First, Visit Find A Provider to find a participating provider. When visiting a participating provider, be sure to present your membership card which will identify you as a member of Carefree Dental. The provider will calculate your discounted price with your Carefree Dental membership card, and you will receive automatic savings, right at the time of service.